Good Neighbor is closed to the public due to Covid 19.  Please click on “Learn More” below if you have an emergency need for rent, utility, food or gasoline assistance.  You must be a current resident of Story County to apply for our assistance.

The Iowa Finance Authority has funds, maximum $3200 per household, to help with up to 4 months mortgage and rent payments.  Apply here:  IOWA FINANCE AUTHORITY ASSISTANCE APPLICATION

Good Neighbor Emergency Assistance, inc.

Ames, Iowa

Emergency assistance for Story County residents, offered with dignity, encouragement, and support

Need Assistance?

Find out about the assistance we provide to Story County residents.

Offer Support

Learn how your donation can help Story County residents.

Because life can be tough sometimes,

Good Neighbor Emergency Assistance Cares

Our clients come from throughout Story County, Iowa and from many walks of life. Each person who walks through our door seeks hope and help. Providing that has been our mission for 21 years.

Available to Story County Residents

Various types of services

Volunteer-driven organization

Supported by Story County faith communities, community grants, community organizations, and individual donations

Healthy Food

Vouchers good for vegetables, fruits, dairy, grains, and meat items

Emergency Gasoline CyRide Individual Tickets

Help for emergency situations to get you going again

Utilities Assistance

Preventing electricity, gas, or water from being shut off

Rent Assistance

Helping people stay in their apartment, home or mobile home

Client Testimonials

“The woman who helped me at the desk was so kind. I felt so much better when I left than when I came in.  Thank you.”  -SD

“I had to pay my babysitter for a week up front so I couldn’t afford our rent.  I found Good Neighbor on the Internet and Lori helped me.”   -JA

“Good Neighbor helped us back on our feet when my mental illness caused us to be homeless for awhile.  We’re better now.”    – KP

Latest News

Another year in the books!

Another year in the books!

Good Neighbor's fiscal year runs July 1 to June 30 each year. Yesterday was the close of our 2019-20 Fiscal Year. What a roller coaster! It will be a few weeks before we are able to get our statistics out - how many households we helped, how much money was given to...

R. Stamp Donor

R. Stamp Donor

I began my employment with Good Neighbor in July 2018. In the first few days when I had to send a letter, I found two small glassine envelopes with US postage stamps in them. Combining one stamp from each envelope added up to the...

Our Funding Partners