515-296-1449 gneainc@gmail.com

Beyond the statistics


Bar graph with personThe headlines in the news tell the numbers about poverty, but those numbers represent real people.

Even when the economy is deemed stable, a family of three in Story County requires an income of more than $15 per hour to meet its basic needs for food, housing and utilities.

For these families, an unexpected medical bill or car repair can force them to choose between paying for food or rent.

These days, with unemployment hovering around 10 percent in the state of Iowa, many people have lost jobs, or experienced pay cuts and furloughs.

The number of families needing assistance, especially for the first time, continues to rise.


In the fiscal year ended June 30, 2014, Good Neighbor provided rental and/or utility assistance to 345 households, including 928 individuals, in an effort to help them remain in their homes with needed utility services.

These households were located in nearly every community throughout Story County, with over one third residing outside of Ames.

Over 73% of those receiving rent/utility assistance had incomes at or below 100% of the federal poverty level.

During the same period, this agency provided 4,720 Healthy Food vouchers to 1,180 households and distributed 207 gas vouchers.

Thank You for your donation

It will definitely help in funding the work of Good Neighbor Emergency Assistance.

Contact Us

Phone: 515.296.1449
Email: assistance@gnea.org
Address: 613 Clark Avenue
Ames, IA
Click (here) for map.

Office hours:

December 2018

Friday, Dec 21 – CLOSED

Monday, Dec 24 – Christmas Eve  – CLOSED

Tuesday, Dec 25 – Christmas Day – CLOSED

Wed, Dec 26   9:00am – 11:30 Healthy Food Vouchers Only

Thurs, Dec 27  9:00am – 11:30 Healthy Food Vouchers &  *Rent & Utility Assistance

Friday, Dec 28  – CLOSED


Monday, Dec 31 – New Year Eve  – CLOSED

Tuesday, Jan 1 – New Year Day – CLOSED

Wed, Jan 2   9:00am – 11:30 Healthy Food Vouchers Only  (We could be really busy as this is the first day of a new quarter.  If you can wait until next week or later, please do.  Thanks!)

Thurs, Jan 3   3:00pm – 5:30pm Healthy Food Vouchers &  *Rent & Utility Assistance (We could be really busy as this is the second day of a new quarter.  If you can wait until next week or later, please do.  Thanks!)

Friday, Jan 4  – CLOSED

Social Service Agencies – Please contact us at assistance@gnea.org or 515-296-1449 for crisis referrals.