515-296-1449 gneainc@gmail.com

Our services


Need help, or know someone who does? Here’s how we can make a difference.

  • Folder marked UtilitiesGood Neighbor provides emergency rent and utility assistance, for those in danger of being evicted or having their utilities disconnected. We work in cooperation with Emergency Residence Project, Story County Community Services, and Mid-Iowa Community Action to evaluate your needs and eligibility.
  • Healthy Food Vouchers are available to purchase fruits, vegetables, dairy products and meat at local grocery stores. You can receive $20 in vouchers per quarter, just by showing identification and proof of residency in Story County.
  • Help finding other available resources. We have information on many other services in Story County and can help you get connected to them.
  • Compassionate listening and advocacy. Our volunteers, board, and Director care about you!

Thank You for your donation

It will definitely help in funding the work of Good Neighbor Emergency Assistance.

Contact Us

Phone: 515.296.1449
Email: assistance@gnea.org
Address: 613 Clark Avenue
Ames, IA
Click (here) for map.

Office hours:

December 2018

Friday, Dec 21 – CLOSED

Monday, Dec 24 – Christmas Eve  – CLOSED

Tuesday, Dec 25 – Christmas Day – CLOSED

Wed, Dec 26   9:00am – 11:30 Healthy Food Vouchers Only

Thurs, Dec 27  9:00am – 11:30 Healthy Food Vouchers &  *Rent & Utility Assistance

Friday, Dec 28  – CLOSED


Monday, Dec 31 – New Year Eve  – CLOSED

Tuesday, Jan 1 – New Year Day – CLOSED

Wed, Jan 2   9:00am – 11:30 Healthy Food Vouchers Only  (We could be really busy as this is the first day of a new quarter.  If you can wait until next week or later, please do.  Thanks!)

Thurs, Jan 3   3:00pm – 5:30pm Healthy Food Vouchers &  *Rent & Utility Assistance (We could be really busy as this is the second day of a new quarter.  If you can wait until next week or later, please do.  Thanks!)

Friday, Jan 4  – CLOSED

Social Service Agencies – Please contact us at assistance@gnea.org or 515-296-1449 for crisis referrals.