515-296-1449 gneainc@gmail.com

About us


apartment exteriorIn these difficult economic times, hundreds of families in Story County struggle to stay in their homes, keep the heat and lights going, and put healthy food on their table. The mission of Good Neighbor Emergency Assistance, Inc., a 501 (c) 3 nonprofit corporation organized by member faith groups in Ames and Story County, Iowa, is to provide emergency rent, utility, food, and fuel assistance in an atmosphere of dignity, comfort and encouragement.

Good Neighbor’s mission is born of compassion for people.

Before we opened our doors in 1997, people who needed charitable assistance beyond the resources available from other agencies in Story County had no choice but to seek it from widely scattered sites. And even when they were able to find such help from individual faith groups, the funds were limited and sporadic, and the staff was not equipped to make decisions about the requests.

Out of their compassion and vision for stewardship, a few faith groups pooled their resources to organize Good Neighbor.

Good Neighbor offers a central location where a qualified director evaluates requests for assistance, and provides counseling and advocacy with the support of dedicated volunteers. Representatives from member organizations form Good Neighbor’s board, to provide oversight and direction to the agency.

Thank You for your donation

It will definitely help in funding the work of Good Neighbor Emergency Assistance.

Contact Us

Phone: 515.296.1449
Email: gneainc@gmail.com
Address: 613 Clark Avenue
Ames, IA
Click (here) for map.

Office hours:

THIS WEEK – November 5 – 9, 2018

Monday 9:00am – 11:30 Healthy Food Vouchers &  *Rent & Utility Assistance

Tue 9:00am – 11:30 Healthy Food Vouchers Only

Wed 9:00am – 11:30 Healthy Food Vouchers Only

Thursday 9:00am – 11:30 Healthy Food Vouchers & *Rent & Utility Assistance

Friday   CLOSED

Social Service Agencies – Please contact us at gneainc@gmail.com or 515-296-1449 for crisis referrals.